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Welcome to OCTIPA

We’re here to help with any questions or assistance you may need.

Feel free to reach out to us directly at the email address below, or use our contact form.

Email: contact@octipa.com

Our customer service team is available 7 days a week and will respond within 24 to 48 hours.

What our customers say about our customer support:

  • T. Mokoena – Verified review

    "This company is top-notch when it comes to customer service. I had ordered the wrong size, and without any hassle, they sent me the correct size free of charge. I’m really grateful to the customer service team."

  • Naidoo – Verified review

    "The items were delivered quickly. For one of my orders, I needed an exchange as the high-waisted style didn’t suit me. The original items were kindly left with me, and new ones were sent at no extra cost. I’m very satisfied with both of my orders."

  • L. Thabo – Verified review

    "Hello, I made a purchase but never received the parcel. I contacted the delivery company, who clearly didn’t care at all. So I reached out to customer service, and Jade did an amazing job to make sure I received it. Thanks again to her!"

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